Customer Service Officer
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Support
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Centre Location
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Full time
Responsibilities
- Assist in administrative duties pertaining to student and course registration matters.
- Provide professional service and advice in order to achieve customer satisfaction.
- Assist customers with their queries and concerns with a service-oriented attitude.
- Actively promote the organisation’s programmes to prospective customers in a professional manner.
- Assist and follow-up with prospective or existing customers to promote new subjects and courses.
- Work towards company sales targets and to maximise retention.
- Handle customers enquiries, enrolment, payments and maintain accurate files for auditing.
- Establish a good rapport and build relationships with both prospective and existing customers.
Qualification and Experience
- Minimum ‘N’ Level
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, independent, team player with strong service mindset
Benefits
- 5 days’ work week
- Attractive Salary Remuneration
- Variable Bonus
- Medical and Insurance Coverage
- Career Advancement Opportunities
Job Requirements
- Able to commit on both weekends and public holidays.
Apply Now
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